I explained to them that I couldn’t afford it. The windshield wipers they installed was faulty, when it rains it leaves like a white streak on my windshield making it unbearable to see when it rains. Next thing I know without my knowledge they performed a full service allegedly that totally 1,418.18. Then he proceeded to tell me about his mom and how she comes there for service, how he understands and he wouldn’t scam me. I told him that I only have enough funds for an oil change and windshield wipers, I am a single mother I can’ afford anything else. I did not realize this was there business plan until I googled them after they broke my AC. What a terrible business, they should be shut down. How can you be an Assistant Manager if there isn't even a manager! Lies on lies and all he said to me was bring it in I'll look at it for you even though I told him multiple times I will never be coming back. I called to speak with the manager who I saw while I was there and the "Assistant Manager" claims they have no manager. The most costly $6 I have ever spent because my perfect air conditioner was messed with and now, after refilling the coolant, cold air does not come out. They told me my coolant was low and it was only an extra $6 to top off. I went in there and they put my car up right away and they tried to pull their usual tactics of trying to get you to spend way more than you need to. I was about 1000 miles overdue for an oil change and I did not want to deal with it so I took it into Jiffy Lube in Wheeling on Dundee Rd.
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